- … are part of process management
- … only run well if you know the critical path
- … need a clear picture of everyone involved in the system
- … change the work, the point of view, and the responsibilities
- … have an influence on structure, culture, and required skills
- … are our own rhythm of life of action and reaction
However, companies often start this path without thinking about everyone involved. They develop good new steps and overlook those who are affected! It would be so easy to bring everyone in on this.
So, when we go into process analysis, it is essential to collect the right data, in the right place, with the right content. This is the only way we can present the initial situation clearly and unambiguously. We recognize conflicting steps, redundancies, and unnecessary loops immediately and see what can stay the same.
Good processes are therefore also finely coordinated, detailed structures. They are realistically implemented and flexible enough to be optimized and improved at any time. Regardless of whether we change our processes horizontally, vertically, or diagonally, it is always about finding the right fit.