Handling conflicts within a team
Topics
Target group
Executives
Team leader
Project leader
Training on the topic of "Handling conflicts within a team" in three parts
- Part 1 – Online: Conflict types and conflict styles
- 2nd part – Online: Advantages and disadvantages of the styles and the escalation of conflicts
- 3rd part – presence: applying what has been learned to specific situations and learning how to deal with them properly
Conflicts in the teams - crop up again and again
Part 1 Online with Conceptboard
- We all use different types and styles of conflict in different situations
- It was important to develop an understanding for this
- It was also important to recognize when we are „driven“ to it, i.e. what triggers it!
- We then worked this out in breakout sessions in TEAMS and with Conceptboard
2nd part Online with Conceptboard
- Every conflict style has its pros and cons.
- And every conflict style has its time! We must also be aware of this.
- So there were exciting discussions with the participants
- We also worked this out with Conceptboard
3rd part Presence + Conceptboard
- The third part was characterized by many role exercises
- We re-enacted real situations that put a strain on managers
- With each exercise there was also an analysis with vicious circle, feedback and corresponding potential for improvement
Although it was only a very small group, it was extremely active, fully involved and with many exciting situations. So, it was again three great parts and a super group that was active and creative. Thank you very much for the trust and the exciting situations directly from your own teams, which we could solve together.
I wish you all much success in implementing what you have learned – stay tuned!
