ifm is a customer of Ursula Hesselmann

3 times conflicts in teams

ifm syntron gmbh


Target group

Team leader

3 times conflicts in teams

  • Part 1 – Online: Conflict types and conflict styles
  • 2nd part – Online: Advantages and disadvantages of the styles and the escalation of conflicts
  • 3rd part – presence: applying what has been learned to specific situations and learning how to deal with them properly
3 times conflicts in teams

Conflicts in the teams - crop up again and again

Part 1 Online with Conceptboard

  • We all use different types and styles of conflict in different situations
  • It was important to develop an understanding for this
  • It was also important to recognize when we are „driven“ to it, i.e. what triggers it!
  • We then worked this out in breakout sessions in TEAMS and with Conceptboard

2nd part Online with Conceptboard

  • Every conflict style has its pros and cons.
  • And every conflict style has its time! We must also be aware of this
  • So there were exciting discussions in the individual groups 
  • We also worked this out in breakout session in TEAMS and with Conceptboard

3rd part Presence + Conceptboard

  • The third part was characterized by many role exercises
  • We re-enacted real situations that put a strain on managers
  • With each exercise, an analysis with a vicious circle, feedback and potential for improvement was also created
  • We recorded our findings on a flipchart and also on Conceptboard

It was three great parts and a super group that was actively and creatively fully involved. Thank you for the trust and the exciting situations directly from your own teams that we could solve together.

I wish you all much success in implementing what you have learned – stay tuned!

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